The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice

  • All notices from TherapyShop.com to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to TherapyShop.com shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:

    PO Box 8979
    Jupiter, FL 33468
    Delivery shall be deemed to have been made by You to TherapyShop.com five (5) days after the date sent.



  • Trademarks

  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by TherapyShop.com. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of TherapyShop.com or any third party, except as expressly granted herein.



  • Privacy Policy

  • TherapyShop.com use of personal information that you may submit to TherapyShop.com through this Web site is governed by the TherapyShop.com Privacy Policy.

    Your information will not be furnished to any other organization. Your email address will be used to send you information about your account. From time to timewe will send you information about products or special offers.



  • Shipping & Delivery

  • Customer Services

     

    Returns and exchanges
    If you have a question or complaint about your purchase, please contact us.

     

    You can return or exchange products up to 30 days after the invoice date or shipping date--whichever is later.  Before returning a product, you must contact us for an RMA --Return Merchandise Authorization--and put the number on the outside of the package. Click here to send a request for an RMA.

     

    To qualify for a full refund, you must apply for an RMA up to 30 days after the invoice or shipping date. After that date, products are subject to a 20% restocking fee -- minimum restocking fee is $15.

     

    To qualify for a full refund, returned products must come back with complete original packing material, have a copy of the invoice and be in resalable condition. Products that show signs of wear, markings, damage or other changes from their original condition will not be accepted for full refunds or exchanges. Products that can be repackaged or refurbished will be refunded with a 20% restocking fee -- minimum restocking fee is $15.

     

    We do not refund the original cost of shipping. On free shipping, we deduct our actual shipping cost from the refund--with a minimum charge of $7.50.  We are not responsible for retuned merchandise that is lost or damaged in shipping.

     

    There is a one year limited manufacturer's warranty for products that suffer mechanical failures. Of course, this does not apply to products that have been physically damaged by you or have been used for a purpose for which they were not  intended.

     

    Ordering
    Orders by phone, fax or mail are accepted.
    You can also place an order by phone at 800-294-1083;  Our fax line is:  561-743-3504. Send mail to:
    White-Noise.us, PO Box 8979, Jupiter, FL 33468

    Payment
    We accept Visa, MasterCard, American Express, Discover Card and PayPal.

    Institutions and recognized businesses can buy with a purchase order. These can be mailed or faxed to us. Purchase orders do not qualify for free shipping.
     
    Sales Tax
    All orders shipped to Florida will be charged 6.5% FL state sales tax. Because of changes in tax regulations and the warehouse location for some products, sales tax may have to be charged, This will appear as a separate credit card charge when the order is processed for shipment.

    Privacy
    We are committed to your privacy and will not sell or give information about you to another party.

     

    Security
    White-noise.us uses industry-standard SSL (secure socket layer) technology to protect your credit card number and other information.

     

    Errors
    If an error in a price or shipping charge turns up on this site, we are not obligated to deliver products or services at the incorrect cost.